Simply browse our collection, select your preferred items and sizes, and proceed to checkout. Once your order is placed, you will receive a confirmation email with your order details.

We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us as soon as possible (support@linsori.com). Once an order has been dispatched, changes or cancellations Can take longer times.

Please check your spam or junk folder first. If you still can’t find it, contact our support team with your name and email address used at checkout.

We currently ship to European countries & UK. Available shipping destinations will be shown at checkout.

Delivery times vary depending on your location and selected shipping method:

• Standard Shipping: 3–5 business days
  
• Express Shipping (if available): 2–5 business days

Please note that delivery times are estimates and may vary.

Yes. Once your order has been shipped, you will receive a tracking link via email. Tracking information may take up to 24 hours to update.

Yes,

but For hygiene reasons, intimate items such as Panties cannot be returned or exchanged unless they are faulty or damaged upon arrival.

We kindly ask customers to ensure all sizing and product details are reviewed carefully before placing an order.

If you receive a damaged or faulty item, please contact us within 7 days of delivery with your order number and clear photos. We will arrange a replacement or refund where applicable.

Each product page includes a size guide to help you find the perfect fit. If you’re between sizes or unsure, we recommend choosing the larger size for comfort.

Our lingerie is designed to fit true to size. However, fit may vary slightly depending on the style and fabric. See our Size Guide

To maintain the quality and longevity of your lingerie:

• Hand wash in cold water
  
• Use mild detergent
  
• Do not tumble dry
  
• Lay flat to dry

We accept secure payments via major credit/debit cards and other payment methods available at checkout.

Yes. All payments are processed through secure, encrypted payment gateways. Linsori does not store your payment details.

We respect your privacy and handle your personal data in accordance with EU data protection laws. For more information, please see our Privacy Policy.

Yes, we use cookies to improve your browsing experience, analyze site traffic, and support marketing activities. You can manage your preferences through our cookie banner.

If you have any questions or need assistance, you can contact us at:

support@linsori.com

We aim to respond within 24–48 business hours.